Home-Tickets Away-Tickets Car-Parking Away-Travel Group-Tickets Events Whats-On Soccer-Schools Mascots Matchday-Hospitality Match-Tickets Stadium-Tours Season-Card-Refund Women's-Tickets More Close Find all events on December 2020 After the coronavirus crisis has ensured a delay in footballing proceedings, Stoke City have moved to issue an update regarding season ticket … I called Stoke 2 weeks ago to claim my refund for the ticket I bought after the Hull game before lockdown. Football. If you do not already have a MyStoke account (created in the past two years) please visit youtu.be/-6g8L0RPamU for a step by step guide. Stoke City FC. Stoke City have issued a ticket update regarding their matches which have been postponed. Season Ticket Refunds! Vendor (Stoke City or Ticketmaster) is then legally responsible for refunding the consumer. I’m in the Season Ticket only camp, and any refund due can go to the non-playing staff or Charitable causes, I don’t mind. Home-Tickets Away-Tickets Car-Parking Away-Travel Group-Tickets Events Whats-On Soccer-Schools Mascots Matchday-Hospitality Match-Tickets Stadium-Tours Season-Card-Refund Women's-Tickets More Close Find all events on December 2020 Alternatively any refunds or exchanges can be processed at either of our store locations. The refunds of away tickets really should be expedited. 2. Home-Tickets Away-Tickets Car-Parking Away-Travel Group-Tickets Events Whats-On Soccer-Schools Mascots Matchday-Hospitality Match-Tickets Stadium-Tours Season-Card-Refund Women's-Tickets More Close Find all events on December 2020 Those Were The Days. Once logged in, click the top right icon to access 1. Alternatively, fans who purchased from the ticket office can wait until the ticket office at the bet365 Stadium reopens and claim their refund then. Stoke City FC. They seemed to efficiently progress the refund … In its simplest form, it’s exactly like Ticketmaster. Consumer (fan or concert goer) pays vendor (Stoke City or Ticketmaster) for tickets to an event, that can no longer be attended. But you don't claim to support Centre Parks you do claim to support Stoke City. ... Has anyone else had to wait a ridiculous amount of time to receive their refund? It took a month for the Monte Carlo Masters to refund over 136,000 tickets, so why are Stoke making excuses over a total of about 4,000 away tickets, most of which will likely have been paid by card? I think there is a difference between Season Tickets and the money paid for Away Games. If we feel the items returned to us are not of re-sellable condition, we reserve the right to refuse the refund. Visit tickets.stokecityfc.com and click the icon in the top right corner to log in to your account. Stoke City Football Club will process refund applications as quickly as possible - we ask supporters to be please be patient during this difficult time. 3. 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